Its purpose is two-fold: to provide individual resident assessment before these situations reach a crisis point, and to provide education for facility staff to better handle these situations in the future. S-COPE representatives are available to provide assistance to LTC providers 24 hours a day, seven days a week, including holidays.
The Office of the Ombudsman for the Institutionalized Elderly (OOIE) fields many cases where elderly residents with dementia and/or mental illness have behavioral problems. Often we find that interventions could have occurred much earlier to minimize the serious disruption caused to the elderly resident, other residents of the facility, and facility staff.
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